Frequently Asked Questions
Everything you need to know about your Pyle USA shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and in new condition to be eligible for a full refund.
Do Pyle USA products come with a warranty?
Yes, most of our audio and electronic products include a one-year limited manufacturer's warranty that covers defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Currently, we primarily ship within the United States. Please check our shipping policy page for the most up-to-date information regarding international availability and customs fees.
How do I contact technical support for my device?
You can reach our technical support team via the 'Contact Us' page on our website or by calling our dedicated support line for assistance with setup and troubleshooting.